Revision Policy
Revisions are contingent on the package select. Clients can approach us for unlimited free amendments and we will revise their design with no extra charges, given that the design and concept remain intact. Revision turnaround time will be 48 hours.
Refund Policy
All requests for refund will be as per the following arrangement:
On the off chance that demand for a refund is made before the delivery of initial design concepts, then you would qualify for a full refund (less 10% administration and preparing charge).
You are requested to contact us within 7 working days of the initial order to get the refund processed as No request for a refund will be entertained after inaction by the customer for a 7 working days. If you wish to restart the order, you will be charged a certain fee contingent upon your venture.
All requests for refund must be communicated to the support department. 360artstudio.com, in light of the infringement of your user agreement, reserves all authority to affirm/object to your solicitation on an individual case to case premise.
All design jobs require client input before finishing the design which is why it is requested that the customer is active throughout the process and gives feedback in order to get the required results.
A unique design guarantee qualifies you for a new logo if the logo designed by 360artstudio.com is found to be considerably similar to another design that already exists. Any likeness to a current outline will be just a fortuitous event and 360artstudio.com won’t acknowledge any responsibility or claim of any compensation in such a case. It is the client’s responsibility to get their artwork copyrighted.
Your billing descriptor: 360 Art Studio
DBA: 360 Art Studio
How To Claim Your Refund
To ensure that your refund request is processed effectively and is approved, please make sure that you meet the following requirements.
1. Specify your concern and claim your refund through any of the following three modes :-
• i. Toll free # 866-932-0816
• ii. Live Chat.
• iii. Email. ([email protected])
We will try to resolve your query and concern in light of our revision policy immediately or else will email you a refund request approval from our refund department.
After the refund, the rights to your design would be transferred to 360artstudio and you would not legally be allowed to display any version of the design sent by the company.
1. Since the rights to design would now be transferred to 360artstudio, you concur that you will have no right (immediate or circuitous) to use any reaction or other substance, work item or media, nor will you have any ownership interest for or to the same.
2. Working in a joint effort with the Government Copyright Agencies 360artstudio would share Copyright Acquisition data for the refunded outlines that would confine the re-utilization of the designs as original designs in the future.
If you have any questions or concerns about our Refund Policy, please get in touch with us by clicking here ([email protected]).
My Account
The My Account area is a convenient way to communicate. It is your sole responsibility to check the account section for all questions, queries, concerns and any other instructions for the designer. Failure to actively check the my account section may become a cause of hindrance in your perusal of a refund. If you are unsure of how to use the My Account area, please contact customer support at any time for prompt assistance.
Quality Assurance Policy
In order to provide you with complete satisfaction, our designers are instructed not to deviate from the specifications provided by the client in the order form.
The designs are crafted after adequate and thorough research to ensure quality and uniqueness.
100% Satisfaction Guarantee
We revamp the requested design and continue overhauling it until you are 100% fulfilled (depending upon your package).
Domain and Hosting
Domain and Hosting are provided free of cost with packages, where applicable.
All the email accounts assigned with the website packaged can be configured on third party email software such as outlook.
If you wish to opt out of hosting the website with us, you will not be provided email accounts.
Delivery Policy
All design order files are delivered to My Account as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.
All design order files are delivered to “My Account” as per the date specified on the “Order Confirmation”. An e-mail is also sent to inform the client about their design order delivery made to their specific account area. All policies pertaining to revision & refund are subject to date and time of design order delivered to client’s account area.
All customized design orders are delivered via email within 5 to 7 days after receipt of order.
We offer a RUSH DELIVERY service through which you can have your first logo within 24 hours by paying just $100 additional! For further help, get in touch with our customer support department.
Record Maintenance
We keep your final design archived after we deliver your final files. If you wish to receive the final files again, we can email the upon request.
Customer Support
We offer 24-Hour Customer Support to address your questions and queries.
You can get in touch with us at whatever time and we promise a prompt reply.
Correspondence Policy
YOU concur that 360artstudio is not at risk for any correspondence from email address (es) other than the ones took after by our own particular area i.e. “[email protected]” or/and any toll free number that is not specified on our site. 360artstudio ought not be considered in charge of any damage(s) brought about by such correspondence. We just assume liability of any correspondence through email address (es) under our own space name or/and by means of toll free number i.e. as of now specified on 360artstudio Website.
At 360artstudio we promise that all of our logos are produced using scratch. We will provide you a logo that is adept and in complete compliance with your design brief.
